1st Source Independent Firm

Call Center Solutions

Severe weather or unexpected events can lead to a surge in claims, often across wide geographic areas, making it inefficient to rely solely on field adjusters. That’s where 1st Source Adjuster comes in. We offer highly trained adjusters with exceptional customer service skills to handle high volumes of claims efficiently and professionally—right from a centralized call center.

Our industry-leading performance ranks among the best. Whether you need adjusters for your existing call center or require us to set up a fully equipped temporary worksite, we have the resources and expertise to make it happen. Our fast-response team is always on standby, ready to deliver tailored solutions to meet your needs.

Seamless Service, 24/7

1st Source Adjuster provides round-the-clock support, including customer service representatives, claims processors, administrative staff, and other essential personnel. Whatever your requirements, we ensure a smooth, seamless process from start to finish.

Let us be your trusted partner in handling claims with speed, efficiency, and care.

Catastrophe Response: Precision and Preparedness

At 1st Source Adjuster, we know that proper planning is the cornerstone of effective catastrophe management. By collaborating closely with clients, we tailor action plans to align with their unique policies and procedures. Our experienced adjusters, team leads, and managers are equipped to handle every claim with precision, ensuring your needs are met seamlessly.

Our managers are among the industry’s elite—capable of making critical decisions on the spot, addressing client requirements efficiently, and serving as strong liaisons while leading their teams to success.

Excellence in Every Detail

We uphold the highest standards of quality and service through rigorous training, certifications, performance evaluations, and productivity monitoring. Every member of our team is licensed, certified, and carefully matched to ensure the perfect fit for each client.

Located in Houston, Texas, our headquarters and training facility serve as the foundation for our commitment to excellence in catastrophe response.

Adjusters on Demand: Reliable Solutions When You Need Them

At 1st Source Adjuster, we understand that not all claims stem from catastrophic events—sometimes, you just need extra support. Whether it's for extended absences, vacations, or managing overflow, we provide short-term personnel solutions tailored to your needs.

Our "Adjusters on Demand" service makes it seamless for our team members to integrate into your operations. They arrive ready to set up, complete tasks, and close out their assignments with minimal disruption to your office. This flexible and efficient service is always in demand, and we excel at delivering results in even the most time-sensitive situations.

24/7 Expertise in the Transportation Industry

We are proud to play a vital role in the transportation industry, working around the clock to meet client needs safely and efficiently.

Need 1st Source Responders?

Our specialized 1st Source Response Team is ready to handle assessments and inspections for policyholders, your company, underwriting departments, investors, and more. Let us help you streamline the process and provide exceptional service every step of the way.

Comprehensive Inspections & Risk Assessments

At 1st Source Adjuster, we provide meticulous inspections and detailed risk assessments tailored to a wide range of vehicles and properties. Our team ensures that all necessary data is captured accurately for reliable reporting.

Inspection Services Include

Vehicle Inspections:

VIN Verification
Interior & Exterior Photos
Tire Tread Depth
Make/Model Verification
Odometer Reading

Inspections Types:

Auto
Motorcycle
RV
Watercraft
Commercial Property
Residential Property
Site Progress
Vacant Land
Heavy Equipment
Tractor Trucks
Brand Compliance
Scene

Risk Assessments Include:

Exterior & Interior Damage Photos
Measurements of Damaged Areas
VIN Verification
Detailed Description of Damage

Full Reports Provided Upon Completion:

Vehicle Damage
Residential Property Damage
Commercial Property Damage
Equipment Damage
Vehicle Risk Assessments
Residential Property Risk Assessments
Commercial Property Risk Assessments
Compliance Risk Assessments

Expertly Selected Adjusters Ready to Serve Your Needs

At 1st Source Adjuster, we carefully select the most skilled and qualified adjusters in the industry. Each candidate undergoes a thorough application process, including compliance checks and comprehensive background screenings, ensuring we only hire the best. You can expect nothing less than licensed, professionally trained adjusters, a highly skilled support team, and exceptional customer service, all backed by seamless online communication.

Efficient Deployment & Support
When you need fast action, 1st Source Adjusters are ready to mobilize within 24-48 hours. Our team is equipped with full management and administrative support systems, ensuring a smooth and efficient response every time.

Partner with Us
If 1st Source Adjuster can assist your company, please contact our office at:
(713) 737-5244

Adjusters Seeking Employment
To apply, please submit your resume to:
info@1stsourceadjusterschool.com